Terms & Conditions

These Terms & Conditions ("Terms") govern the use of services provided by VCR Solution, located in Colombo, Sri Lanka. By accessing our website or purchasing our services, you agree to these Terms.

Company Information

Business Name: VCR Solution
Location: Colombo, Sri Lanka
Contact Email: info@vcrsolution.com

Services Provided

We specialize in designing complete brand identity kits, including unique logos that reflect your brand’s story. Our services also include branding and marketing materials. Orders can be placed directly on our website or via an inquiry form.

Payment & Pricing

  • We accept Stripe and PayPal payments.
  • Full payment is required before starting most projects. However, for certain projects, we may accept partial payments at our discretion.
  • As our designs are custom-made and tailored to each client, we do not offer refunds once the project has started.
  • We provide up to 6 free revisions (unless otherwise specified in the project details). Any additional or major revisions will be subject to additional charges.
  • For any payment-related inquiries, contact us at info@vcrsolution.com.

Ownership

Once the final payment is received, full ownership rights of the completed design are transferred to the client. However, VCR Solution reserves the right to showcase the work in our portfolio unless otherwise agreed.

Turnaround Time

  • The first round of design samples is typically provided within 2-3 business days.
  • A full project is usually completed within one week, depending on client response time and revisions.
  • Unless otherwise stated, finalized designs will be delivered via email. Please check your spam folder if you have not received your order.
  • For assistance, contact info@vcrsolution.com.

Usage Restrictions

Clients own full rights to their purchased designs with no usage restrictions. However, we are not responsible for trademark registration or legal issues related to logo usage.

Updates to Terms

VCR Solution reserves the right to update these Terms at any time without prior notice. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any revised Terms.

For any inquiries, please contact us at info@vcrsolution.com.